Quality Assurance &Brand Audits.

Covert or Announced Audits.

Your company spends a big chunk of the budget on promotions and pricing strategies. Are you monitoring them to make sure they are being executed correctly? Audits can be executed covertly without your staff being aware that the audit is taking place, or as an in-depth announced audit. Discover if your desired brand image is being represented the way you envisioned or evaluate your employees to improve training and reward top performers.

Audits can cover:

  • cash integrity
  • facilities
  • standards
  • pricing
  • loss prevention
  • location cleanliness
  • employee professionalism
  • pricing audit
  • safety audit
  • experience consistency
  • marketing and branding
  • competitor analysis
  • inventory audit
  • timeliness
  • friendliness
  • enthusiasm
  • brand awareness
  • information relevance
  • script compliance
  • ease of navigation
  • technical operations
  • purchase process efficiency
  • employee-customer relations

Schedule A Consultation For Your Business

You can and should, see your business through your customers’ eyes. Prime’s customer experience research can provide you with critical data to make meaningful business decisions.

  • Complimentary Consultation*

*Restrictions and Limitations apply.

Benchmark Study

Health & Fitness

Prime’s Customer Satisfaction Benchmark Study indicates that 48.5% of health and fitness club members are not satisfied with their current club membership.

“Prime’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”

Feras Salibi
Corporate Director Of Talent & Culture at Rixos International Hotels – UAE

Keep Up With PRIME.

Mystery Shopping

Social Media Monitoring

How can PRIME CSS Help Your Business?

Explore BARE International’s service offerings to reveal the true nature of your business .

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Clients

7 Days

a week open

1600 Mystery Visits

around the world