SALT

SALT “Satisfactions and loyalty Tracker

In a fast moving markets it is quite important to track your clients satisfactions, The great thing about SALT reporting is that it is live data, updated on a nightly basis. So, the client could see how his employees is being rated on, say, friendliness today versus yesterday. If there’s a change, they can take quick action to address the issue.

Really it is fresh tracking tool

  • location cleanliness
  • employee professionalism
  • pricing audit
  • safety audit
  • experience consistency
  • marketing and branding
  • competitor analysis
  • inventory audit
  • timeliness
  • friendliness
  • enthusiasm
  • brand awareness
  • information relevance
  • script compliance
  • ease of navigation
  • technical operations
  • purchase process efficiency
  • employee-customer relations

Schedule A Consultation For Your Business

You can and should, see your business through your customers’ eyes. Prime’s customer experience research can provide you with critical data to make meaningful business decisions.

  • Complimentary Consultation*

*Restrictions and Limitations apply.

Benchmark Study

Health & Fitness

Prime’s Customer Satisfaction Benchmark Study indicates that 48.5% of health and fitness club members are not satisfied with their current club membership.

“Prime’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”

Feras Salibi
Corporate Director Of Talent & Culture at Rixos International Hotels – UAE

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