My sales are down
and I don’t know why.
PRIME’s Mystery Visit services can reveal the reasons.

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The data is there, now what?
PRIME’s Data Analytics can spot key insights hiding in your data.

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How much are customer service issues
costing my business?
PRIME’s Customer Experience Research provides actionable answers.

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I think we have a problem.
How do I identify it?
Customised deep dives from PRIME will pinpoint the REAL issue.

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Am I missing opportunities to
engage my customers?
PRIME clarifies the WHAT, WHERE and WHY that are missing.

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Custom Research Solutions For Your Unique Business Needs

You can and should, see your business through your customers’ eyes. Capture their feedback to drive meaningful change in your business.

Prime Customer Service Solutions

Our world is changing fast. Consumers, users, and buyers are calling the shots.

We Can Serve... RETAIL, FASHION STORES BANKS, FINANCIAL SERVICES AUTOMOTIVE, FUEL STATIONS FAST FOOD, RESTAURANTS PROPERTY DEVELOPERS SHOPPING CENTRES "MALLS" CONVENIENCE, FORECOURTS TRANSPORTATIONS, AIRLINES HOSPITALITY, LEISURE HOSPITALS, CLINCS PHARMACIES, MEDICAL LABS MARKETS, HYPER MARKETS CALL CENTRES ONLINE, E-COMMENCE SALES TEAM, INSURANCE

Put Our Global Evaluator Workforce to Work For You

With a workforce of more than 1,600 ready-to-go evaluators, shopping and monitoring your brand to gather critical data is easier than you think.

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Explore PRIME’s serviceS offerings to reveal the true nature of your business .

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On any given day, PRIME is doing business for clients in over Europe, Africa and Middle east, completing more than 1,600 audits each month.

Mystery Shopping

Customer Survey

Face to Face Interviews

Social Media Monitoring

QA & Brand Audits

Fieldwork Support Services

Compliance & Regulatory Audits

Price Movement Tracking

It was great to work with prime, the team are very efficient and they did their best which was so much to help us and the our clients to increase our sales and push our teams forward to do their best as well

Mr. Gdawy Corporate Marketing Manager – LG

“Prime’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”

Mr. Feras Salibi

Corporate Director Of Talent & Culture – Rixos International Hotels

During our business growing, We need a partner to be able to guide us toward the perfection. Partner have the ability to provide us with all information and analysis to take the best decisions. Prime the best trustworthy company can be a partner to your trip toward sucess.

Mr. Nokely

Marketing Director

American Mattress

I Know that We can rely on Prime to deliver what they say, when they say and to provide helpful advice that makes a meaningful different to our business

Mr. Tyebbhoy

Country Manager – Mongini

350

Clients

7 Days

a week open

1600 Mystery Visits

around the world

My sales are downand I don’t know why.

The data is there, now what?

How much are customer service issues costing my business?

I think we have a problem. How do I identify it?

Am I missing opportunities to engage my customers?

Shams (Sharja free zone)

How can PRIME Help Your Business?

Evaluator Portal.

What are you waiting for?

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My sales are down
and I don’t know why.

How much are customer service issues
costing my business?

I think we have a problem.
How do I identify it?

Am I missing opportunities to
engage my customers?