If you have customers, Prime can help you.
Whether you call them customers, guests, patients, patrons, riders, fans or clients, Prime can create a program to measure their experience interacting with your brand. Every 2 minutes, a Prime evaluation or audit is completed by our field force of more than 1,600 evaluators. Using calls, clicks or in-person visits, the common thread of our services is always revealing the moment of truth when your customers interact with your brand.
Businesses like yours come to us to find answers, and stay with Prime because we build relationships and custom, long-term solution programs. Our average client relationships last beyond 5 years, compared to an industry average of 2 years. This longevity allows us to really know and understand your business and its particular challenges.