Complimentary Consultation*
Follow the Rules.
It can be costly to your company when your employees don’t follow the rules. Most of the time you don’t know it’s a problem, until it’s too late. Take proactive measures to make sure display materials comply with legal guidelines and ensure that employees are meeting the requirements in their customer interactions.
Sample projects could include:
- Retail: Real estate audits
- Retail: Fuel Stations audits
- Retail: Automotive Showrooms/workshops
- Financial Services: Banking/exchange & money transfer
In Person
- location cleanliness
- employee professionalism
- pricing audit
- safety audit
- experience consistency
- marketing and branding
- competitor analysis
- inventory audit
Phone
- timeliness
- friendliness
- enthusiasm
- brand awareness
- information relevance
- script compliance
Web
- ease of navigation
- technical operations
- purchase process efficiency
- employee-customer relations
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. Prime’s customer experience research can provide you with critical data to make meaningful business decisions.
*Restrictions and Limitations apply.
Benchmark Study
Health & Fitness
Prime’s Customer Satisfaction Benchmark Study indicates that 48.5% of health and fitness club members are not satisfied with their current club membership.
“Prime’s state-of-the-art technology has assisted management to make effective, informed decisions. Their data is clear and concise. A must have for any manager who wants accurate data at their fingertips.”
Feras Salibi
Corporate Director Of Talent & Culture at Rixos International Hotels – UAE
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maged2018-09-13 07:10:332021-01-13 06:17:28Competitor analysis & benchmark