Complimentary Consultation*
INSTANT RESULTS. UNLIMITED FEEDBACK.
Customer Satisfaction (CSS) Surveys provide you instant results, unlimited feedback, and allow for customer incentives in exchange for completing surveys. These surveys are cost-effective and user friendly. Surveys can be conducted via Face to Face, mobile or computer, with QR codes or kiosk links
In Person
- location cleanliness
- employee professionalism
- pricing audit
- safety audit
- experience consistency
- marketing and branding
- competitor analysis
- inventory audit
Phone
- timeliness
- friendliness
- enthusiasm
- brand awareness
- information relevance
- script compliance
Web
- ease of navigation
- technical operations
- purchase process efficiency
- employee-customer relations
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. Prime’s customer experience research can provide you with critical data to make meaningful business decisions.
*Restrictions and Limitations apply.
Benchmark Study
Health & Fitness
Prime’s Customer Satisfaction Benchmark Study indicates that 48.5% of health and fitness club members are not satisfied with their current club membership
During our business growing, We need a partner to be able to guide us toward the perfection. Partner have the ability to provide us with all information and analysis to take the best decisions. Prime the best trustworthy company can be a partner to your trip toward sucess.
Mr. Nokely
Marketing Director
American Mattress