Complimentary Consultation*
Managers often mistake employees that are happy while they are taking part in staff meetings or company events, as being engaged employees. We explore reshape the definition of employee engagement and more
Running an employee engagement survey doesn’t just measure how happy employees are—it measures how dedicated they are to the mission and outcome of your company. Measuring employee engagement, then, is even more crucial: It’s an important indicator of the health of your business and a good way to spot areas for improvement.
Businesses not only should measure employee engagement—they can’t afford not to
In Person
- location cleanliness
- employee professionalism
- pricing audit
- safety audit
- experience consistency
- marketing and branding
- competitor analysis
- inventory audit
Phone
- timeliness
- friendliness
- enthusiasm
- brand awareness
- information relevance
- script compliance
Web
- ease of navigation
- technical operations
- purchase process efficiency
- employee-customer relations
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. Prime’s customer experience research can provide you with critical data to make meaningful business decisions.
*Restrictions and Limitations apply.
Benchmark Study
Health & Fitness
Prime’s Customer Satisfaction Benchmark Study indicates that 48.5% of health and fitness club members are not satisfied with their current club membership.
I Know that We can rely on Prime to deliver what they say, when they say and to provide helpful advice that makes a meaningful different to our business
Mr. Tyebbhoy
Mongini – Country manager
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maged2021-01-12 13:04:592021-01-13 06:16:51Mystery Shopping
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maged2018-09-13 07:10:332021-01-13 06:17:28Competitor analysis & benchmark